Our privacy policy
Background:
MenoVida understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website https://www.menovida.app (Website), uses our services or otherwise interacts with us and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. The current version of this Privacy Policy reflects the status of MenoVida’s business at this time prior to the MenoVida App being made generally available. Before this occurs, the Privacy Policy will be updated to ensure that subscribers understand and agree to how their data is collected, used and protected.
Please read this Privacy Policy carefully and ensure that you understand it. Please leave the Website or inform us if you do not agree with the terms of this Privacy Policy.
1. Information About Us
The Website is owned and operated by MenoVida Limited, a company registered in England with company number 16119723 and registered office address at 5 Gielgud Close, Burnham-On-Sea, Somerset, United Kingdom, TA8 1RH.
Data Protection Officer: Joanne Mavridis
Email address: support@menovida.app
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of the Website, use of the services that we provide or other interactions you have with us. The Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 14.
b) The right to access the personal data we hold about you. Part 12 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held is inaccurate or incomplete. Please contact us using the details in Part 14 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 14 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 14.
5. What Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 13 for more information about our use of Cookies and similar technologies. We do not collect personal data relating to children, nor data relating to criminal convictions and/or offences.
| Data Collected | How We Collect the Data |
|---|---|
| First name, Last name, Year of birth. | Forms, including Google forms, emails, telephone calls, video calls. |
| Contact information including, email address, telephone number(s). | Forms, including Google forms, emails, telephone calls, video calls. |
| Business information including business name, profession, job title. | Forms, including Google forms, emails, telephone calls, video calls. |
| Profile information including preferences and interests. | Forms, including Google forms, emails, telephone calls, video calls. |
| Technical information including pages you view, how you have reached them, what you do when you visit a page, the length of time you remain on the page, how we perform in providing content to you. | JavaScript or other software embedded on the Website |
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
|---|---|---|
| Registering you on the Website and/or as part of our programmes and/or boards. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. |
| Providing and managing your access to the Website. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). | To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. |
| Personalising and tailoring your experience on the Website or of using our services. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. To perform a contract by providing you with our products and services. |
| Administering our business. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. To perform a contract by providing you with our products and services.To market and promote our business using your information (for example, profile published on our Website) as opt-in consented to by you. |
| Supplying products and services to you. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To perform a contract by providing you with our products and services. |
| Personalising and tailoring our products for you. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To perform a contract by providing you with our products and services. |
| Communicating with you. | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. | To perform a contract by providing you with our products and services. To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. |
| Supplying you with information by email that you have opted-in-to (you may opt-out at any time by contacting us using the details in Part 14.) | First and Last Name, year of birth. Contact information including address, email address, telephone number(s). Business information including business name, profession, job title. Profile information including preferences and interests. | To allow you to participate in our programmes and boards, and to provide you with information, as agreed or at your request. To perform a contract by providing you with our products and services. To market and promote our business. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 14.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To decide how long we will keep your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. How and Where Do You Store or Transfer My Personal Data?
We will store some of your personal data within the UK or the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the under the Data Protection Legislation (in the UK) or the EU GDPR (in the EEA) and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
We use Squarespace to host our website and process certain personal data on our behalf (such as form submissions and email sign-ups). This means that Squarespace acts as our Data Processor and, as a result, we store some or all of your personal data in the United States of America. Squarespace is certified under the UK-U.S. Data Privacy Framework, allowing personal data to be transferred lawfully from the UK to the United States of America under the UK GDPR.
Please see the Squarespace website for further information about how Squarespace protects your data.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
- If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business will be able to continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
- In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- We may share information with third-party service providers who host or perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
10. How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, set out in Part 4, when you submit personal data via the Website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in the applicable emails or forms).
11. Can I Withhold Information?
You may access our Website without providing any personal data at all. However, to use all features and functions available on the Website you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 13.
12. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 4 weeks. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
13. How Do You Use Cookies?
Cookies are small text files placed on your computer’s hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period has passed.
Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website.
Here are the ways we use cookies:
- To record whether you have accepted the use of cookies on our website. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our site will not work well for you.
- To allow essential parts of our website to operate for you.
- To operate our content management system.
- To operate the online notification form
- The form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser.
- To enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
- To collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
- To store your personal information so that you do not have to provide it afresh when you visit the site next time.
- To enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.
14. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: support@menovida.app
Telephone number: +44 7540 938287
Postal Address: 5 Gielgud Close, Burnham-On-Sea, Somerset, United Kingdom, TA8 1RH
15. Changes to this Privacy Policy
We may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on the Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Privacy Policy was last updated on 20th November 2025.